Currently, you can only return items online for a refund. If a missing part or item is reported over 30 days after receiving your goods, we’ll be unable to send a replacement. When you’re ready simply visit this page to start comparing your products. All in all an easy way to specify. Log in to your account. To ensure a speedy resolution, we must be notified of any items that are thought to be faulty as soon as possible. Privacy and Cookies | We cannot accept responsibility for any loss or damage suffered or incurred as a consequence of failure or delay in reporting defects promptly. © 2020 All rights reserved. In line with our returns policy, you can return your items within 14 days of your order being delivered for a full refund, but you are required to pay for the costs associated with the return. Textes à méditer. 5 most common causes of a poor shower experience. Can I still return items during the COVID-19 pandemic? In the case of tiles, it is not unusual to have a small proportion of the tiles broken to some degree (e.g. Made-to-order products are not included in either our 14 day returns policy or our 365 day exchange policy, and can only be returned if faulty or not made to the specification given at time of ordering. Our Victorian Plumbing team has excellent shipping and return facilities. If you’re not totally satisfied you can return it within 30 days and we will give you a full refund by … Online Security | Trade customers, please see Trade Returns policy. The sexiest panties & lingerie. If you want to replace or exchange an item, please chat to us as soon as possible and our friendly customer care advisors will help you with this. Zuletzt konnte sich beim Victoria Plum Test nur unser Sieger hervortun. Victoria plum website is, easy to use. By submitting your email address, you are agreeing to receive marketing emails from VictoriaPlum.com. Return items should be in a resalable condition and packaged suitablyfor transport by our couriers. Useful. Menu Search. This is 8 characters long and only contains letters and numbers. We also have next day delivery facilities with delivery charges. My Order * Required Fields. How much does it cost to install a toilet? to retrieve items you may have added from another Check out our blog for fresh inspiration and expert advice. Just look out for the Add to compare around the site and revisit this link. Don’t worry, if there isn’t the option to return your items online, this could be due to your order status, payment method or delivery courier. Creatio named a Leader in the 2020 Gartner's Magic Quadrant for Sales Force Automation 365 day exchange not available for Trade customers. At Victoria Plum, we make shopping for your complete bathroom online an easy and enjoyable experience by offering you the following: **Collection & redelivery fees may apply. If you're exchanging a product within 14 days of delivery, you won’t have to pay the costs associated with the return, although you will still have to pay the delivery cost for your new item where applicable. You can return items online from your account, within 14 days of your order being delivered. See all articles Support Can I cancel my order? If you no longer require items from your order, you can return items online from your account, within 14 days of your order being delivered. We'll always try to issue refunds as soon as possible and, at most, within 14 days of receiving your returned items. We charge this small fee to cover the cost of transportation and processing of The service available to you will depend on the size, weight and type of item(s) being returned. As such, we are taking every possible step to ensure our home delivery service is as safe as possible for everyone concerned. If you find an unacceptable proportion of your tiles are damaged please contact us. After inspecting your goods, we do ask that any damage be reported as soon as possible to ensure a quick and effective resolution. Terms & Conditions | You can still return your items, but you will need to chat to one of our friendly customer care advisors to do this. Returns How is Victoria Plumb returns process? Returns; Support; Support Can I cancel my order? How much does it cost to install a shower enclosure? Victorian Plumbing is a leading retailer of bathrooms online. Yes, you can still return items within 14 days of your order being delivered. Introducing easy-fit, super-stylish flooring, 5 things to consider when choosing your bathroom tiles. Then you should definitely check out Victoria Plum: an online-only business which offers stylish bathroom designer items at affordable prices. Toggle navigation Returns. For your convenience, you can arrange for your item(s) to be collected or dropped off at your nearest Post Office. Trade customers, please see Trade Returns policy. How much does it cost to install a bathroom suite? Recommended extras ti complete the job. Get Answers to Your Questions Ask a question and get answers from people who are customers of Victoria Plumb. If you no longer require items from your order, you can return items online from your account, within 14 days of your order being delivered. The health and wellbeing of both our customers and colleagues is our top priority. Basket Checkout. If the item is small enough, we’ll send you a prepaid returns label so you can simply pop it in the post, or, if … Read Sanderson_ian18's review of the Victoria Plum - www.victoriaplum.com, 52 of 325 Victoria Plum - www.victoriaplum.com reviews, & compare with other DIY Shops & … Please see our guide to. Before returning your items, please complete the returns section of your delivery note. Trade Account. Made-to-order items will be inspected with you by our team upon delivery. With unwanted items we're more than happy for you to unpack and inspect your items but if you have used or installed your products we won't be able to offer you a refund. Eco-friendly, water-saving bathroom range. How much does it cost to install bathroom heating? Exchanging a product within 14 days of delivery. Returns Can I make a change or cancel my return? How much does it cost to install a shower? We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK. Sitemap Victoria Plumb has collected 288 reviews with an average score of 1.36 What is your returns policy? Discover what's hot now - from sleepwear and sportswear to beauty products. Up to 60% off December Savings, PLUS 20% off ends in. It's particularly helpful having a tab suggesting what else we need with the product of choice. Track My Order Return My Order Print VAT Invoice Delivery Information Returns Information FAQ's Contact Us. Victoria Plumb have a returns Grade of F. As you will see below this is a fraction of the tickets I have received and answer but still no redress all I want is a working toilet seat for the heritage toilet that I bought from them (faulty hinge not working properly ) this is ridiculous way of controlling the faults and returns. What is your returns policy? In welcher Häufigkeit wird der Victoria Plum voraussichtlich benutzt? We’re unable to offer you a refund on any missing part or item at any time. Trade customers, please see Trade Returns … Adapting a bathroom for disabled or elderly guests. These damaged tiles can be used for the cuts you will need to make. A Royal Mail collection will set you back £14.99 if arranged by Victoria Plum Larger items over 30kg will be charged at £39.99 if you choose to use the Victoria Plum service. ***Redelivery fee may apply. The most beautiful Supermodels. For more details, including any collection charges, view our Returns policy. We’ll either arrange collection, ask for goods to be returned to us or ask for you to dispose of your goods (never dispose of goods without our notification). If you no longer require items from your order, you can return items online from your account, within 14 days of your order being delivered. Victoria Plum Returns for Refund - For items being returned, there is a charge for returning the goods even within 30 days of purchase. I am very upset and disappointed with your service and will not be recommending Victoria Plum to friends and family. It has helped over a million customers achieve their dreams when it comes to bathroom design by cutting out the middleman and operating online, so they can pass on the reduced costs to their customers. For more details, including any collection charges, view our Returns policy. returns at our distribution centre. It’s important to us that you’re happy with your Victorian Plumbing purchase. If you’re exchanging a product outside of 14 days from delivery but within 365 days, you will be required to pay the transportation costs associated with the redelivery and return. If damaged items are reported over 30 days after receiving your goods, we’ll be unable to replace them or offer you a refund. This will depend on the size, weight and type of item(s) being returned. Victoria Plum will only be responsible for any repair work which arises as a direct consequence of a manufacturing defect in the product(s). If you need to make any changes or cancel your return, please chat to us as soon as possible and our friendly customer care advisors will help you. If you have a technical query it should be directed to a suitably qualified professional, i.e. The world's best bras. With a wide selection of famous brand names, including Mode Bathrooms, Mira Showers, The Bath Co., Grohe, Triton and more, an award-winning delivery service that fits with your lifestyle, plus 14 day no-quibble returns and extended guarantees, it’s no wonder we’re now the most trusted UK bathroom retailer on Trustpilot. Trade customers please see Trade Returns. Let's keep in touch Excellent pictures. As long as the item hasn’t been installed or used, we’ll replace, refund or swap it for another suitable product as quickly as possible, hassle-free and FREE OF CHARGE. Can I still return items during the COVID-19 pandemic? You can return items within 14 days of your order being delivered for a full refund or exchange any items within 365 days, but you are required to pay for the costs associated with the return. Why can’t I return my items online? From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. Shop By Category. How much does it cost to install a basin? Can I get a copy of my order? Order Number * Email Address * Next Step. Victoria plum website is a joy to explore and use. You can add as many products as you like, there is no limit. Returned items should be in resalable condition and packaged in their original packaging or, where this isn't reasonably possible, packaged in a condition suitable for transport by our couriers. We may ask you to confirm your email address first. Once the missing part or item has been confirmed, we’ll ensure a replacement is sent free of charge, and with the minimum of fuss. A variety of time slots. email address first. For more details, including any collection charges, view our Returns policy. Die Redaktion hat im genauen Victoria Plum Test uns jene besten Artikel verglichen sowie alle brauchbarsten Eigenschaften gegeneinander. Trade customers, please see Trade Returns policy. We'll never share your email address and you can unsubscribe at any time. £20 off discount code is only valid with a minimum spend of £349. device. We may ask you to confirm your email address first. If you’re returning a product for a refund within 14 days of delivery you will be required to pay the transportation costs associated with return. Quick fixes for wheelchair accessible bathrooms. In unserem Hause wird großes Augenmerk auf die objektive Festlegung der Testergebnisse gelegt als auch der Artikel zum Schluss mit der abschließenden Note bewertet. How much does it cost to tile a bathroom? + £20 off your first order. If you use a combination of home and work computers, plus tablets or mobiles to shop, there is now an easy way to keep track of your selected items. Whilst all our products pass strict quality standards, on very rare occasions you may find an item arrives damaged. You've already flagged this Kagendo Salisbury 1 review. Your Shopping list is loading, this shouldn't take long. You can return items within 14 days of your order being delivered for a full refund or exchange any items within 365 days, but you are required to pay for the costs associated with the return. Refunds. We may ask you to confirm your Please contact us if you wish to do this. Skip to main content. Return items should be in a resalable condition and packaged suitablyfor transport by our couriers. email address first. Can I replace or exchange an item online? Your bathroom layout - finding room for everything. Returns; Log in; E-mail. *Retail customers only. Companies House Companies House does not verify the accuracy of the information filed (link opens a new window) Sign in / Register . a corgi registered gas installer or a member of the institute of plumbing. This will depend on the size, weight and type of item(s) being returned. At Victoria Plum, we make shopping for your complete bathroom online an easy and enjoyable experience by offering you the following: 14 day no-quibble returns** Exchanges up to 365 days after delivery** FREE collection for exchanged products, within 14 days of delivery*** This will be charged at the applicable rate at the time of collection. For more details, including collection charges, view our Returns policy. 13 easy ways to accessorise your bathroom, Small, non-fragile items below 30kg in weight, Post Office drop off (We’ll send you pre-paid labels), Home collection (Parcel courier—will provide pre-paid labels), Large items, above 30kg in weight or fragile items, Home collection (Specialist 2 person team—will provide pre-paid labels), Exchanges up to 365 days after delivery**, FREE collection for exchanged products, within 14 days of delivery***, A friendly Customer Care Team on hand to guide you every step of the way. GB. Can I replace or exchange an item online? Your basket is loading, this shouldn't take long. chipped edges). Choose and pay for your order. Products that have been used, installed or made-to-order (after inspection with our delivery team) will not be accepted as damaged goods. Entspricht der Victoria Plum dem Level and Qualität, die ich als Käufer in dieser Preisklasse erwarten kann? For more details, including collection charges, view our returns policy. We can’t accept returns in person at our warehouse and returns can’t be sent using Click and Collect. Great savings on some great bathroom… Great savings on some great bathroom products. Click on the following links to jump to the relevant section: If you simply aren’t happy with the look, style or size of your item, we offer a 14 day no-quibble returns and refund policy. Privacy policy. Please make sure you inspect your goods as soon as you receive them and let us know within 30 days of receipt if any part or item is missing, by contacting us. The remedy available to the purchaser (or where relevant, the first end user) once the fault has been confirmed, under this standard guarantee is the right to have any products replaced. Exchanging a product outside of 14 days from delivery but within 365 days. If you have any further queries about returning an item, please contact us. You can exchange your product for another up to 365 days after receiving it. All VictoriaPlum.com staff are instructed not to give any form of technical advice. How quickly does Victoria Plumb resolve customer queries? Once the damage has been confirmed, we’ll ensure a replacement is sent free of charge, and with the minimum of fuss. VICTORIA PLUM LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity. Customer Service How can I contact Victoria Plumb? How can I find my order reference? Share. How can I return an item? Return items should be in a resalable condition and packaged suitably for transport by our couriers. For small, non-fragile items below 30kg in weight, you may also arrange the return yourself using Royal Mail or a courier. Jun 15, 2014 - Images de grands peintres et animations. Please make sure you inspect your goods as soon as you receive them and let us know within 14 days of receipt if an item is damaged, by contacting us. Track My Order Wish List. VictoriaPlum.com (Victoria Plum Ltd) are retailers and not technical experts in the field of heating, plumbing or bathroom installation. Includes accurate dimensions. We can't accept returns or exchanges for made-to-order items or for products that have been used, partially or fully installed. Victoria Plum Limited (Company Number 04177694) is a company registered in England and Wales. If damaged items are reported outside of this 14 day time period BUT within 30 days of receiving your goods, you’ll still receive a replacement but we’ll be unable to offer you a refund. We’ll also be happy to arrange for any alternative items to be sent to you. We will not be responsible for, or have any liability to pay for, any losses (financial or otherwise) that are not directly associated with the manufacturing defect that causes you to claim under this standard guarantee. If there was a surcharge on your original delivery (due to additional transport costs), we'll have to apply a similar charge to your collection. We’d like to reassure you that we are delivering orders and collecting returns as normal, however, until further notice, we cannot enter any property. VictoriaPlum.com, Bridgehead Business Park, Hessle, HU13 0DG Yes, you can cancel your order using your email address and order reference provided in your confirmation email. Do you offer a design and installation service? Password. Once a fault has been confirmed, we’ll then advise you of the next course of action. On very rare occasions you may find a part or item missing from your order. How much does it cost to install bathroom furniture? Alternatively, if you have an online account, go to the "Your orders" section, where you’ll also be able to cancel your order. Simply contact us and we’ll arrange for a courier to collect the returned item(s) or send you a prepaid returns label. Reply. We may ask you to confirm your By submitting your email address and order reference provided in your confirmation email page to start comparing your.! 1 review you have any further queries about returning an item arrives damaged you can exchange your for... A suitably qualified professional, i.e address first my items online zum Schluss mit der abschließenden bewertet! Must be notified of any items that are thought to be sent you... Small fee to cover the cost of transportation and processing of returns at our warehouse and returns I. Be notified of any items that are thought to be faulty as soon as possible Cookies | Security! That any damage be reported as soon as possible and, at most, within days... 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